Cancellation Policy

At ZiGoo, we aim to provide you with the best shopping experience possible. Zigoo Deals brand is powered by Thai Green Power Solution India Private Limited., and if you need to cancel your order, please follow the steps outlined below based on your order status:

To Cancel Orders Before They Are Shipped

Process the Return : The items will be returned to ZiGoo within 2 days for a refund if payment has already been processed. You will receive a confirmation email regarding the return.

Note on Refusing Delivery

If you are still contacted for delivery or do not see an option to cancel in "Your Orders," please refuse to accept the order at the time of delivery. This will initiate the return process for you.

Refund Process for Cancelled Orders

Important Notes:

Viewing Your Cancelled Orders

Checking Refund Status for Cancelled Orders

To check the status of your refund for cancelled orders, visit "Your Transactions" within your ZiGoo account. This section will provide updates on all transaction activities, including refunds.

Contact Us

For further inquiries regarding our cancellation policy or assistance with your orders, please reach out to our Customer Support team at:

Thank you for choosing ZiGoo! We appreciate your business!